map&guide call center 2008
Service on call: pinpoint locations – service provider search – route calculation
If you only use a map and calendar for planning, you often reach your limits very quickly. map&guide call center assists you in finding the optimum service provider and thus helps avoid unnecessary costs. You are provided with professional localisation and all the location-based information you need in a matter of seconds.
Deployment in emergency call centres, breakdown services, manufacturer hotlines
Providing functions such as location pinpointing, service provider search and route calculation, map&guide call center has been deployed for years in emergency call centres, electric utility companies and other service companies (fleet companies, breakdown services, manufacturer hotline services, property and estate services, claims and damages plus many others).
Further information on the functionality of map&guide call center: more...
Breakdown assistance - service job assignment